Yes. Provoc does not test its products on animals and is committed to ethical and sustainable practices across its supply chain.

You can subscribe to our newsletter via the Website, scan our QR codes at point-of-sale locations, and follow us on our social media platforms (including Meta platforms) for the latest updates on product launches, promotions, and exclusive offers. Links to these platforms are displayed in the top section of this website.

You can reach our Customer Service team through the Contact Us page on our Website (www.provocmakeup.com/contact-us), by emailing info@provocmakeup.com, or by calling +971 50 286 4838.

Yes. Provoc is widely used by professional makeup artists. We offer exclusive programmes, community forums, seminars, and educational events tailored for professionals in the beauty industry.

For optimal performance and longevity, clean your Provoc makeup brushes with water or a micellar water solution. Avoid using soap, detergent, or harsh cleaning agents, as these may damage the bristles.

Yes. We employ industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect all online transactions and your payment information. For further details, please refer to Section 6 of our Terms of Use (Price and Payment).

All customer feedback and complaints are handled directly and privately by our Customer Service team. We are committed to resolving any concerns promptly and professionally. Please contact us using the details provided in Question 3 above.